Technical Services

Technical Services

We're here to serve you

Need technical support? We are available to assist with specific technical data or answer questions related to product application, wiring, troubleshooting or set-up. Prompt assistance for your field personnel is our goal.

Technical assistance is available Monday through Friday, 8:00 am to 5:00 pm. Call 972.243.6884 or emailĀ

  • Programming, web design, and project commissioning are available
  • Personal, knowledgeable assistance
  • Engineering and technical support
  • Training seminars

Control Tech Supply views customer support as an included value-added feature of the products offered.

Control Tech Supply provides customers with a consolidated technical support package using both an online based resource available 24/7, and during business hours support representatives provide quality phone support in a timely manner. To streamline our customer support service we incorporate a web based support package that can be accessed anytime via the Internet. Customers can make contact via the customer support portal to insure timely and accurate responses when online, which improves support request documentation by storing entire request histories in one convenient, searchable interface.

For tech tips, hardware/software updates and other useful information, visit our Technical Support pageĀ here.